Privacy Policy for JuugCollections

Effective Date: January 9, 2025

At JuugCollections, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, feel free to contact us at the provided contact information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, and billing/shipping address.
• Payment Information: Credit/debit card details or other payment information when you make a purchase.
• Usage Data: Information about how you interact with our website, such as pages viewed, links clicked, and time spent on our site. This data helps us improve our services.
• Cookies: We use cookies and similar technologies to collect information about your browsing activity to enhance your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, including shipping and delivery updates.
• To provide customer support and respond to your inquiries.
• To improve our website and services based on your feedback and usage data.
• To send promotional emails, newsletters, or special offers (you may opt out of marketing communications at any time).

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols for transactions and secure storage for your payment information. However, no method of data transmission or storage is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in running our store, such as payment processors, shipping companies, and email marketing platforms. These third parties are only allowed to use your data as necessary to provide their services and are obligated to keep your information confidential.

We may also disclose your personal information if required by law, such as to comply with a subpoena or legal process.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by contacting us directly.
• Opt-out of Marketing Communications: If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
• Delete or Deactivate: You may request to have your personal data deleted or deactivated from our records, subject to any applicable laws and retention requirements.

6. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version of the Privacy Policy on this page and indicate the date of the most recent update.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:

JuugCollections
Email: jugucollections79@gmail.com
Phone: +1 502-403-3863